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We are here to help Email • Chat • Call • Web Wiki Complete user manual with tips and tricks. Detailed guidebooks to assist you with technical issues of varying degrees of complexity. Texts accompanied with illustrations. Study FAQ Find answers to frequently asked questions and more. In business time equals money and our well-constructed …

22 Successful Women Entrepreneurs from Middle East share their Best Time Management and Productivity tips

22 Successful Women Entrepreneurs from Middle East Share Their Best Time Management and Productivity Tips

It’s not a secret to anybody that women entrepreneurs in the Middle East are one of the strongest and powerful ones, as they tend to manage their social life, family and their business. All of them, together, at once. Although the share of women entrepreneurs comparing to men might be lower in Middle East countries, …

Benefits of an IVR System

Most of you must be familiar with the Interactive Voice Response or the IVR because when you hear this lovely voice on the phone telling you to “press 1” for this and “press 2” for that it is the IVR. The IVR system performs various functions like identification, segmentation, and routing. It transfers your call …

Three Reasons Why You Should Care About Data On-boarding

3 Reasons Why You Should Care About Data Onboarding

Data onboarding is transferring all your offline data about customers to the digital world – either to your CRM system or your marketing databases. Although data onboarding is not a new topic, most of the concepts and its applications to real life are not yet understood well by most of the marketing experts and entrepreneurs. …

What Makes Some Teams Better than Others?

Some teams are definitely smarter than others. If you take some brilliant individual performance and put them on a team they might not perform as a smart team. There have been numerous studies which discovered some secret factors behind better teams. One of the most profound discoveries has been made by professors Woolley and Malone …

Difficult Clients and How to Deal with Them

If you are an owner of a small business, you personally have to deal with various clients regularly. Sometimes it works out well, sometimes it does not. Let’s try to identify who are those difficult clients whom you are having a hard time working with and figure out why they are a problem. Clients who …

CRM

User guide for CRM tool will teach a user how to keep track of existing customers, accept response from them and instantly accomplish consumer requirements.

Accounting & Finance

Accounting Guidebook will instruct a user how to use kpi.com Accounting tool that is integrated with order management, sales quotes, expense reports and other modules.

Payroll System

The Payroll System Guidebook views the whole map of Payroll to make it the management of creating and working with reports and employee salaries much easier.

HRMS

This guide is intended to support users with understanding using Human Resource Management System (HRMS) software.

Reporting System

To get the reporting done easily, Reporting System Guidebook will give assistance by introducing a user the features that the system contains.

Project Management

kpi.com Project Management Guidebook is designed to instruct you through the features and other functionalities of the tool.

Head to Head: Metrics vs KPIs

A metric, to put it in its simplest terms, is a number or group of numbers that defines a variable. That variable is a measurement used to measure an aspect of a business.

Top 5 Reasons to Use a Web-Based Project Management Tool

Project managers in the SME subsector are drawn to the use of web-based project management tools due to a number of reasons. The top five reasons are as follows: no installation, cost-effectiveness, flexibility, central storage and scalability and fully customisable, at http://kipi.com.

Document Management in the Cloud

Cloud-based document management allows users to access documents from any location. Instead of having to configure computers to access a company’s Exchange server, cloud-based CRM solutions allow users to access these documents from any location with any operating system.